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DATA MANAGEMENT FOR A BIG MERCHANT CASH ADVANCE PROVIDER

LOCATION

LA, California, USA

INDUSTRY

Finance

Company overview
The company offers extensive funding solutions to small businesses across a variety of industries including manufacturing, retail, transportation, and many others. The service provides innovative and creative funding by not only just looking at credit score but taking into account plenty of other characteristics that reflect the health of a business.
Challenge
Our client had more business requests than they could handle. Therefore, we had to develop a business process that could cover a great number of application forms within the shortest period of time.
Solution

We created a dedicated team of experts in our BPO office capable of applying various validation techniques to warrant accuracy and quality of data. We delivered the process, technologies, and resources that dramatically decreased turnaround times and scaled the client's business.

We work as an extension of the company’s data management team allowing them to concentrate on their core business processes and helping them achieve long term business goals. Our BPO services cover two main business functions: back-office and finance solutions.

Results
40%
faster turnaround times
Immediate form submission processing
10+
dedicated team members

We provided an innovative solution that includes both process and technology aspects to expedite data entry turnaround times. This allowed the company to focus on their main business and improve financial agility that positively impacted business growth.

Our quality and security control along with the dedicated team enabled us to deliver high quality results in the shortest term.

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