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IT CLUB

The core element in a customer-oriented business is understanding the needs shaping customers’ behaviour.  That, in return, determines the value and sense of worth they are looking for. Eventually, you get customers for life.

The world of IT is constantly evolving and, once you enter, it feels like a rollercoaster.

The loyalty system lets you be informed of the latest IT arena events and, provides you with the discounts on goods and services within the IT Club partner companies.

Industry

Loyalty Platform

Customer

Lviv IT Cluster

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Product

Lviv IT Club is the largest and most prominent IT community in the city and one of the biggest in Ukraine. The application functionality ranges within the ability to quickly and conveniently find an appropriate restaurant/store/service, check their location on the map, get to know the offer and read/leave feedback about it.

With its help, a user gets immediate access to many discounts and special deals from numerous partner points. Program benefits are available exclusively for members of Lviv IT Cluster.

Technologies

Challenge

Driven by the fact that quality always trumps quantity, our engineers made UI & UX part slick to the customer. Although designing an app for a loyalty card was challenging, we delivered successful results in short terms. In addition, we ensured the integration with iBeacons which will become available in the upcoming updates.

Business value

Loyalty programs are meant to break down barriers between customers and your business. So with our help partners have streamlined their communication with club members and boosted sales as a result. Also, the motivation to become a program participant has much grown.

 

Result

Our creative team has managed to get the holistic application off the ground in less than 3 months. Step by step, our engineers created an exclusive loyalty system allowing to get discounts, manage Club’s social events, a navigation system, and, above all, the integration of a personal card embedded into a user’s application.

In the aftermath, we developed an app which supports the idea of feeling cared about. So far the mission is accomplished. But this is not the end.

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