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Product Serialization for a Large Pharmaceutical Company
A COMPREHENSIVE SERIALIZATION SOLUTION
About the Client
Our client is a global pharmaceutical company that develops and produces medications and vaccines for a wide range of medical disciplines, including immunology, oncology, cardiology, diabetology, endocrinology, and neurology.
Goal
Our primary goal was to introduce a comprehensive serialization solution that involves both business processes development and technical aspects.
Customer Challenge
Apart from packaging, serialization is one of the most important things for our client. Changes in serialization regulations affect business processes in supply chains, manufacturing, quality, inventory management, and regulatory reporting. With every CMO having various approaches and strategies to comply with these regulations, the whole initiative turns significantly more complex.
Client from:
Industry:
Pharmaceutical industry
Duration:
6 months
How We Did It
Our engineers worked out appropriate data exchange formats, including serial number formats and the corresponding requirements. Since mapping serial numbers and serialization batch data between the company and the CMOs for reporting purposes required automated, semi-automated and manual efforts, 2 separate BPO teams were created.
Value Delivered
We tested various approaches and solutions for handling serial numbers mapping and accommodating evolving regulations.
Once standard execution approaches were developed, this initiative has been replicated across all CMOs based on various solution designs.
Results
- Millions of serial numbers
- 70%+ of auto-mapped serial numbers
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