How Retail IT Outsourcing Has Revolutionized the Industry

An E-Commerce Industry Game-Changer: Retail IT Outsourcing

When was the last time you bought something online? Was it yesterday? Last week? Not really surprising. According to Demandsage, approximately 2.71 billion people shop online worldwide, and the number continues to grow. What really surprises us is the fact that some retailers still hesitate about adopting retail IT outsourcing services, sticking to outdated business models and ignoring the power of retail software solutions. And our only question is: "Why?" How can your company miss so many benefits and get stuck in the past when we offer custom retail software development services? :)

All kidding aside, but do you know what store was named the fastest-growing fashion retailer? Nike, Chanel, H&M? Shein! The fast-fashion brand, without a single physical store, has outpaced retail industry pillars and continues to rewrite the rules of sales. We could wonder about its mysterious secret all day, but let's face the truth. Apart from the endless affordable products available, the store utilizes cutting-edge retail software solutions, keeping loyal consumers engaged and making them return for a new purchase again and again. So, what prevents your business from becoming the next Shein? Let's dive into the core of retail IT outsourcing services and the most common myths floating around it.

What Is Retail IT Outsourcing, and Why Does It Matter?

In a nutshell, retail IT outsourcing services are all about the modernization and digitalization of retailers, but way simpler than in a traditional way. In simple terms, when a shop faces the urge to transform itself into a web market, retail IT outsourcing enters the game.

Businesses worldwide utilize retail IT outsourcing services instead of hiring, maintaining, and managing in-house dedicated teams of IT specialists for various purposes. Rather than investing in the costly and unnecessary maintenance of permanent staff, retailers can easily benefit from outsourced cutting-edge retail software solutions. Among the most common tasks for retail IT outsourcing are turnkey e-commerce platform development, Point of Sale (PoS) system integration, cybersecurity enhancement, and data analytics.

The reason why retail IT outsourcing matters lies in focusing on way more critical tasks for retailers, while all of the technical work is being done. Retail software solutions liberate retail companies, allowing them to concentrate on what they can do best — serve their dearest clients. It is all about shifting your focus from back-end complexities to front-end superiority.

But why does retail IT outsourcing matter so much? Think of your favorite fast-food restaurant. Suppose it is the one selling tacos. While Taco Bell implements advanced AI technology and analytics to improve clients' experience, it seems strange for retailers to fall for outdated sales strategies. Zoomers have finally started to earn just enough money to afford impulsive online purchases, but not the property, so it is your time to shine!

Today, the urge for retail digitalization is not a privilege but a non-negotiable imperative for businesses across all industries. Let's delve a little deeper. Imagine a world where inventory processes are automated, customer wishes are strategically predicted even before they think of them, and personalized marketing campaigns are produced in real time. That is the power of retail software solutions.

Overall, retail IT outsourcing services serve as a binder between all of the e-commerce and retail aspects, like unmatched customer experience, supply chain management, seamless payment process, enhanced data security, and analytics. At the same time, you, as a company owner, do not have to control or maintain the IT team nonstop, as outsourcing empowers you with an opportunity to scale the team up or down at any time.

Suppose it is a high peak season for your product sales — the retail IT outsourcing team is ready to ensure flawless digital performance for your shop. And when the season comes to an end, there is no need to stay friends with the team just because you feel owing. The retail IT outsourcing experts are always at your service.

Do I Need Retail Software Development Services?

Unfortunately or not, today's consumers expect an evolution of e-commerce at lightning speed, and relying on outdated marketing and sales tools is like taking part in a Formula One race on a horse-drawn carriage. And if you want to win that race — retail IT outsourcing is your personal driver to innovation.

Suppose you are a young, ambitious entrepreneur seeking to establish an online presence of your brand. Retail IT outsourcing services will help you to address any challenges you may face, like:

• From A to Z: setting up and maintaining an e-commerce platform. Forget about costly development and potential cybersecurity hazards — retail software solutions will handle it for you.
• All-in-One: POS System Integration. Experience seamless online and in-store sales synchronization, automated inventory updates, and an enhanced customer checkout experience.

• Security First: Permanent cybersecurity ensuring. Comply with GDPR, PCI DSS, and other industry regulations, prevent potential fraud and cyber attacks, and protect customer and payment data with retail software development services.
• 24/7 Support: IT support and infrastructure management. Never again feel worried about operational costs or required software updates with reliable retail IT outsourcing services.

But what if I already have an established e-commerce platform? What am I even doing here? You may ask. Relax, our retail IT outsourcing company also has something to offer you here.

• Future is Coming: AI-driven technology integration. Reinvent the way you treat everyday operations with retail software solutions. From AI-driven demand forecasting and high-responsive chatbots to minimizing overstock and stockout with AI analytics.
• Client Is Always Right: Customer experience on a brand new level. Become an unforgettable digital experience that makes people come back for your bespoke services and products with retail IT outsourcing. Impress your clients with personalized shopping experiences, omnichannel communication, or a state-of-the-art mobile application.
• Smart Business: Retail analytics implementation for shaping the future of your store. Find your path through the competitive race with retail IT outsourcing solutions. Leverage vast amounts of customers and sales data for optimizing marketing campaigns and utilize data-driven strategic decisions for delineating the roadmap for further development.

Let your imagination broaden the horizons of classic sales. Augmented reality and virtual showroom, 3D customizers and constructors to visualize endless variations of your products, automated self-service physical kiosks, anything you can think of with retail software development services.

Moving forward, you may ask: But why outsourcing? An excellent question! Businesses all over the US turn to retail IT outsourcing services for a bunch of reasons. Let's have a quick look at them.

Retail IT Outsourcing: Unlock the World of Benefits

In addition to a dedicated team of IT experts from all over the world, your business has the opportunity to gain a strategic retail IT outsourcing partner that will empower your business with endless paths for staying ahead of the competitive edge and reinventing the way customers treat shopping.

Penny Saved, Penny Earned

In most cases, retail IT outsourcing services are associated with simply cutting costs on the in-house team maintenance. Forget the tired cliche of cutting costs. In fact, the profit of retail IT outsourcing goes far beyond mere wallet-friendly solutions.

Offshore outsourcing itself means delegating the tasks that could have been done by an internal team to professionals from the other side of the world, but what is the profit? First and foremost, have you seen the IT services price tag in the US?! Sometimes, these numbers scare, don't they? So, if you are looking for more cost-effective retail IT outsourcing solutions for your business, you should consider offshoring.

Just to compare, IT specialists from Eastern Europe offer their services at rates around $25 per hour, whereas developers from the US cost around $58 hourly, twice as expensive! At the same time, as a company owner, you do not have to sacrifice quality for price, as retail IT outsourcing experts from Europe or Asia are known for their commitment to results, high-quality services, and fast time-to-market.

Let's now imagine your shop needs a killer mobile application ASAP; the peak season is coming! You have got a few dedicated IT specialists in-store, but that is not enough... Here it comes: retail IT outsourcing and round-the-clock development. Thanks to this approach and offshoring opportunities, your internal team works their regular hours, and at the end of the day, outsourcing partners from the other side of the planet start their working day, crafting your perfect app and ensuring fast success. That is how retail IT outsourcing experts turn the time zone gap disadvantage into a real superpower.

Do we even have to mention the significant savings on operational costs? With retail IT outsourcing, you can forget about staff hiring, managing, and training, as well as office and software maintenance headaches. Indulge yourself with peace of mind and take the ticket to high-quality results without the urge to hold the reins all the time. A trusted retail IT outsourcing partner is everything you need to witness the transformation of your business.

The Future Is Here

Talking about one of the most crucial aspects of retail IT outsourcing services and their profit is access to yet unseen or unique retail software solutions. The only limit is your imagination.

Despite the affordability of offshoring retail IT outsourcing services, experts from Eastern Europe or Asia do have something to surprise you with. Custom retail software development services can go far beyond high-quality websites or mobile applications. Truly dedicated experts do not just create digital solutions; they craft unforgettable buying experiences for beloved customers. The commitment to guaranteed results and the deep understanding of clients' philosophy and needs is something that makes reliable retail IT outsourcing providers stand out among others.

devabit, as a trusted retail IT outsourcing provider, recognizes the company's right to be unique and does everything to help our clients become not just another brand but a phenomenon. Thanks to the commitment of our retail IT outsourcing specialists, we managed to transform the way the biggest publishing house in Ukraine is seen on the market. The company, existing since the beginning of the 21st century, established its name and reputation long ago, but desperately needed a digital transformation. Because the one not moving is the one moving back.

The growing demand for high-quality reading materials has created our client's need for fresh, robust retail software solutions. Luckily, they met devabit. Apart from creating a state-of-the-art e-commerce website, our dedicated experts have changed the way the brand is recognized online. Just like Steve Jobs took the bitten apple from Snow White, devabit made customers see the lion as the main visual of the client's brand.

Our retail IT outsourcing services are not associated with just the development process itself. Thanks to our client-first approach, the cooperation looks more like a long-term, trustworthy relationship aimed at creating something remarkable. Our main priority is tailoring retail IT outsourcing services to your business's individual needs; that is why we have been all ears to our clients before even the coding starts. After we had reached the point of entirely similar understanding, our seasoned experts crafted custom retail software solutions that fulfilled all of the client's needs, from memorable UI/UX visuals to mobile version optimization. The devil is in the details, and the success is in cooperation.

Access to Vast Talent Pool

Another vast advantage of retail IT outsourcing and offshoring options, particularly, is an opportunity to experience the specialized expertise of an extensive talent pool from any corner of the planet. Numbers may surprise you, but Eastern Europe operates over 3.5 million IT specialists, and the number continues to grow. Moreover, India alone offers 2.5 million developers for various purposes.

It may look like inflation in the IT sector, but it is not the case with Europe. Despite the fact that this region offers a wide range of IT services, the quality level impresses. Even the retail industry pillars, such as Zara and Ikea, rely on retail IT outsourcing providers from Europe and India, demonstrating trust in local professionals' expertise. While giant and luxurious brands benefit from affordable custom services, you still hesitate about the retail IT outsourcing provider? Or maybe you feel lost in a tricky maze of choices? Let devabit help you stay afloat.

Tips on How to Choose a Top Outsourcing Partner

You finally decide it is time to ditch the dusty shelves and bring the sparkle of innovation into your business, but then... bam! You hit the wall and face the next challenge you may not expect — how to choose a reliable retail IT outsourcing partner. You eventually start asking yourself questions like "Who do I actually trust with this?", "How do I avoid hidden costs?" and "How will I understand they are the ones?". No worries, devabit has your back.

• Let's be honest, you are not looking for someone who can just code (if only everything was that easy). You are rather looking for a trusted retail IT outsourcing partner who profoundly understands the philosophy and ideals of your business. It may seem strange, but start by checking if you are all on the same page about the goals and wishes you have. Even if you are cooperating with the most skilled retail IT outsourcing providers with years of experience who do not just share your vision of success, unfortunately, you will not receive the result you dreamt of.

• Good, this partner feels literally like your soulmate; you already envision the digital revolution their retail software solutions will make but hold on. How about an experience? Actions speak louder than any words, while successfully completed projects demonstrate way more than plain recommendations. Check on potential retail IT outsourcing partners' portfolios and see if these experts are able to deliver the solutions you are looking for. Do not hesitate to ask for previous clients' contacts; a trusted provider is never ashamed to share their success stories with you.

• Plan B! Yes, unexpected situations may arise, but the only difference is how we deal with them. It is crucial to discuss the escape routes and how the company is able to solve the problematic situations. It may seem rude to bring up the topic of conflicts and issues, but it is more than crucial! A trustworthy retail IT outsourcing provider is always ready to discuss opportunities and offer various cooperation routes that will fit you.

• Let's talk about money. Of course, when choosing any service, we consider the price, and retail IT outsourcing is no exception. An experienced retail IT outsourcing provider is always open about their pricing policy, while top partners even offer several cooperation models to find your perfect fit. devabit, as a trusted retail IT outsourcing partner, recognizes our client's right to be flexible and provides three agile cooperation models:

01 / The Dedicated Team approach is a perfect choice for retailers feeling free about their budget limits and seeking seasoned teams of IT experts. With this model, you are free to focus on your core business competencies, while devabit professionals craft a custom retail solution. The project scope and budget limits are discussed beforehand, so you never face unexpected fees or missed deadlines.

02 / The Time & Material cooperation model allows our clients to pay only for the resources used. If you are unsure about the final result or are looking for genuinely flexible cooperation, this approach awaits you. Hourly or resource-based pricing, resuming and stopping collaboration at any time, and complete control over the development process are just some of the benefits you gain from our retail IT outsourcing services.

03 / The Fixed Cost approach is ideal for companies with precise budget limits and a clear vision of their perfect product. As soon as we establish a similar vision of the final result and discuss the budget opportunities, the rocket is ready for liftoff! No unexpected fees, no managing headaches, only a clear roadmap to your success with devabit retail IT outsourcing.

Unique Retail Software Solutions Shaping the Industry

If we have already started talking about your future project, answer the question for yourself. What is it like? How can you surprise the client? Will it be a success? Nice! Now, we must think of something that will make your retail software solutions shine bright and attract thousands of customers.

AI Shift Is Not Getting Rest

I hope you are not too tired of the AI buzz everywhere because retail IT outsourcing is actively adopting AI technology in almost every aspect of sales. 2025 is the year of a real digital revolution, making retailers adapt faster than ever before. Those who adopt AI fairly deserve their place on Olympus, while others try to deny the role of cutting-edge technology in sales.

From Hyper-Personalization to Intelligent Inventory

Retailers no longer stick to guesswork. Demand forecasting driven by AI technologies guarantees that physical and virtual shelves are precisely filled with what clients require — neither more nor less. Real-time consumer behavior analysis via machine learning algorithms enables companies to provide highly customized shopping experiences and reach unmatched customer experiences. Retail IT outsourcing providers no longer just craft online shops; they show clients the shopping of the future.

Conversational AI and Automated Shopping Assistants

No more tired consultants and annoying "waiting music" on the line. Retailers today provide round-the-clock assistance using AI-powered chatbots and virtual shopping assistants to help customers with their purchases and make real-time recommendations. The future is really here; AI helps people make impulsive night purchases while the entire team is asleep. What still stops you from driving the future of your company?

Augmented Reality (AR) Shopping Experiences

Can your imagination go that far? There is no need to go offline shopping at all; people are now able to try on clothes and accessories right at home via camera and cutting-edge retail software solutions. Probably, it will not happen that soon, but some brands have already shocked their customers with game-like purchasing experiences and provided them with an opportunity to be part of the coming digital revolution. What prevents you from becoming the next unforgettable shopping experience for your customers? Virtual showrooms, digital try-ons via camera, 3D constructors for unique product crafting — imagination is your only limit.

Phygital Retail: E-Commerce Revolution

The borders between physical and digital are blurring, giving rise to phygital retail IT outsourcing solutions. The central concept behind phygital shopping is the seamless combination of physical stores, products, and services with cutting-edge technology, ensuring an experience of "shopping of the future." From the Internet of Things (IoT) technology empowering automated restocking and real-time foot traffic analysis to contactless payment systems with zero theft levels. Imagine a store without a single human cashier, but the clients are still able to try on the clothes, get a consultation from an AI assistant, and pay with their smartwatch, just going out of the store. It is not a science-fiction scenario but a shopping of the next generation. Do not miss the opportunity to surpass your competitors now.

Is Retail IT Outsourcing the Future of E-Commerce?

We have talked about the future of retail IT outsourcing. But let's look at the past. Who were the revolutionaries of the retail industry? Have a minute to think over it. What we can say for sure, the world is evolving fast, and our main task is to adapt even faster. The pioneers of retail who created the barcode scanners or contactless payments knew for sure the secret behind success. Today, it is not that easy to stand out among thousands of competitors, but retail IT outsourcing services are the affordable, scalable, and innovative solutions you need. Whether you seek initial advisory services, want to hire dedicated teams of seasoned IT specialists, or look for a trusted retail IT outsourcing partner — devabit is ready to help you navigate the complex maze of modern tech. Contact us for a free consultation and become an unforgettable digital experience for your customers with retail IT outsourcing services by devabit.